Raphael’s team is generally in chaos. They manage marketing campaigns for international companies across several industries. His team is very talented, but projects are often delayed and every day is a new emergency in handling exceptions, additions, approvals, and edits.
His team’s inboxes are constantly overflowing with messages from clients, vendors, and freelancers. Raphael has tried several options to streamline the flow of work at his office, but it never seems to stick. His team quickly abandons forms and checklists as soon as a client makes a change and they go back to manually managing the process.
Now, he’s looking to finally cure his problem with BPM.